Practical Guidance Consumer

Navigate and get a clear view of the laws, codes, regulations, and procedures that affect how businesses interface with consumers.

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Practical Guidance Consumer

Practical Guidance Consumer is designed to assist legal practitioners dealing with the Australian Consumer Law and other consumer-related matters.

Use this module to navigate the laws, codes, regulations and procedures impacting the business-to-customer relationship – such as the Australian Consumer Law, e-commerce, consumer credit, industry codes of conduct and other essential areas.

  Key
Features
  • Task-oriented guidance supported by on-point cases, legislation, checklists, forms, precedents and links to trusted LexisNexis deeper research materials
  • Consumer Frequent Tasks Tool – common tasks in consumer law matters tabulated with applicable guidance, precedents and checklists for easy retrieval
  • Consumer Key Sources of Privacy Law in Australia Tool – State and territory laws tabulated with the source, regulation and application for quick reference
 
  Topics
Covered
  • Regulatory framework
  • Contracting
  • Consumer credit
  • Advertising, promotions and marketing
  • Misleading and deceptive conduct
  • Sales practices
  • E-commerce
  • Product safety
  • Warranties and consumer guarantees
  • Investigations, enforcement and remedies
  • Industry based dispute resolution schemes

Corrs Chambers Westgarth

DLA Piper

King and Wood Mallesons

Maurice Blackburn

Minter Ellison

Truman Hoyle

Meet the Authors

Annette Hughes
Partner, Corrs Chambers Westgarth
John Swinson
Partner, King & Wood Mallesons
Judith Miller
Partner, DLA Piper
Kathryn Purcell-Hennessy
Solicitor, DLA Piper
Katrina Groshinski
Partner, Minter Ellison
Paul Gillett
Senior Associate, Maurice Blackburn