Practice Intelligence | Archive | 2016
24 novemBER 2016
Governance: Can you have too much of a good thing?
In July 2016, Governance Institute of Australia partnered with LexisNexis to conduct a survey of Institute members to capture their views on how governance is perceived in their organisations.
01 novemBER 2016
How soon do you need to communicate after a crisis?
I was working with an executive team on a crisis scenario, when one of the leaders asked a question about crisis communication: "How soon do we need to communicate? Five minutes, 10 minutes, 1 hour, 1 day?" He was looking for a precise number to evaluate a few past incidents that were top-of-mind for everyone in the room.
24 OCTOBER 2016
Spoiler Alert: Copyright Law and Online Spoiler Culture
The dramatic cliff-hanger that capped off the sixth season of AMC's The Walking Dead has viewers of the highest rating show on US television clamouring to find out what happens next.1 After a user of the popular web forum The Spoiling Dead Fans promised that they knew the answer, AMC issued a cease and desist letter threatening an action for copyright infringement.
04 AUGUST 2016
How jam can reinvent the future of law
The Legal Service Design Jam generated inspiration and innovation in Sydney on 27 July 2016 as part of the Janders Dean legal transformation conference.
04 AUGUST 2016
Report 1 Process blog article
In the legal industry, there is a critical gap between the client's idea of great service and the lawyer's idea of great service. Deep customer understanding takes many years of engagement to achieve and even then, happens only rarely.
04 AUGUST 2016
Report 2 People blog article
The group came together to discuss the key issues in relation to 'people' in the legal industry and put oars in the hands of industry leaders. The Legal Service Jam participants were a diverse collection of lawyers, non-legal roles and management from large, mid and in-house organisations.
04 AUGUST 2016
Report 3 Technology blog article
In July 2016, the first Legal Service Design Jam in Australia was held in conjunction with the Janders Dean Legal Horizons Conference at Pier One on the remarkable Sydney Harbour.
17 JUNE 2016
How I learned to stop building faster horse carriages and love disruption {Whitepaper}
Innovation is no longer on the list solely for start-ups but has become a strategic goal for senior leadership of small, medium and large sized organisations. However, professional service organisations, and in particular those in the legal industry, are struggling to match other industries in their stride.
25 MAY 2016
Proposed changes to Australia's Intellectual Property arrangements
If Australia's so called 'ideas boom' is to truly take off, we will need intellectual property laws that foster innovation and creativity. Whether strengthening or weakening intellectual property rights is the way to achieve this is a contentious issue that has been brought to the forefront over the past month.
20 MAY 2016
Looking at the Future of Legal Services
Recently, a prominent thought leader on the direction and future of legal services visited Australia. This sparked a wave of social media comments on whether a 'lawyer' of the future may be something other than human, and whether some key legal tasks in the domain of the legal profession may be done by artificial intelligence or the like.
14 MAY 2016
Establishing a corporate governance framework (infographic)
Seek to ensure that your company adopts the spirit of the corporate governance framework.
05 MAY 2016
Does the Annual General Meeting (AGM) need to become an eAGM?
The annual general meeting (AGM) has long been the forum where shareholders and directors have the opportunity to interact. It is a two-way communication forum which facilitates the exchange of information, the examination of profit and performance-related issues and enables shareholders to ask questions of the board about company performance and stewardship.
01 MAY 2016
The Independent Directors' Dilemma
There was a time in the not too distant past when it was generally accepted that directors of corporate boards constituted a closed network. As a consequence, the role of directors and their accountabilities seemed shrouded in mystery – a mystery that few people outside of the directors' circle were interested in solving.
14 APRIL 2016
Privacy and Social Media
Organisations in Australia and overseas are recognising the benefits of using social media platforms such as Facebook, Pinterest, and Twitter to promote their goods and services, and to effectively engage more with their customers and strategic partners.