It doesn't need to be said that clients are the most essential aspect of every legal professional's practice — after all: no clients, no practice. But what's often overlooked is the direct correlation between client satisfaction and your satisfaction, and the impact that your relationship with your clients can have on the success of your practice. Managing clients — their hopes, their fears, their expectations — may be the most challenging aspect of your day-to-day work — and the one thing you likely never learned in school.

We know it can be overwhelming. So we scoured the web and consulted the experts, and have come up with what we believe to be the best practices in client management for legal professionals.

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