LexisNexis AU: find it fast, find it first
Making LexisNexis AU
even easier to use
Contents
Important Communication for IT
Departments - Change of IP Address
LexisNexis AU currently utilises an
enhancement/acceleration service. This service will migrate to a new
platform on the 22nd September 2007.
It is envisioned that this migration will be seamless for most of
our customers. However, if your IT department has hardcoded the
existing IP Address of this service in your system, the new IP
address range will also have to be added to ensure access to LexisNexis AU.
Please click here to download the associated document for
more information and forward this important document to your IT
department for investigation.
Maintenance Upgrade 15 September 2007
In line with our commitment to delivering the most advanced,
comprehensive online legal research platform in Australia, LexisNexis AU has scheduled a maintenance
upgrade for the 15th September, 2007.
This upgrade will add the following features to LexisNexis AU:
The Name Selected Sources and Save as Favourite control options in the
Source Directory have been moved from the bottom of the screen to
a more visible location at the top of the page.
You’ll find LexisNexis AU even
easier to navigate with the removal of the practice area tab when
the practice area pages are not available. This improvement means
that the interface is less cluttered and remains customised for
your individual needs.
- Ability to Run a Saved Search Without Saving Your
Changes
This improvement allows you to save time by modifying your
existing search without replacing the original saved search. Your
favourite searches are now always available and can be modified
slightly, when required, for a faster searching capability.
Enhancements to LexisNexis AU have
been specifically developed with the Australian end-user in mind.
They reflect our commitment to providing easy-to-use and flexible
solutions through continuous improvement and innovation.
Introducing the LexisNexis
AU Enhancement Program
We have listened to your feedback and are pleased to introduce
the LexisNexis AU Enhancement Program.
This program aims to improve your experience on LexisNexis AU. The program involves a number of
steps which address the specific issues identified by you through
customer surveys, advisory panels, focus groups and issues logged
through our Helpline.
Step One – Usability Program
The Usability Program is specifically designed to simplify the
LexisNexis AU user interface. This
initial step is focussed on making the current interface simpler and
more intuitive to use.
We have sought input, from a range of customers, to identify
common usage patterns and asked for guidance on preliminary
concepts. As we move forward we will continue to engage some of you
for the validation of proposed enhancements.
Thank you for your feedback on LexisNexis
AU. Should you have any additional enhancement requests or
training material considerations please contact the Helpline on 1800
999 906.
Some Frequently Asked Questions
Have the System Requirements Changed?
As a LexisNexis
AU customer, we would like to advise you that LexisNexis AU officially supports the new
Microsoft operating system Windows Vista and Internet Explorer 7.
Will the Web Address (URL)
Change?
No. You will still access LexisNexis
AU at: http://www.lexisnexis.com/au/legal
Whom do I contact for any assistance I need with the
upgrade?
Our Helpline 1800 999 906 is available to assist with any
questions between 8.00am and 6.00pm AEST, Monday -
Friday.
This e-mail is distributed to the registered contact,
for your LexisNexis account, at your organisation. We intend to
provide you with relevant information regarding the LexisNexis AU maintenance upgrade. You
are welcome to distribute this information to other users of LexisNexis AU at your
organisation.
Should you have any queries relating to the
LexisNexis AU maintenance upgrade, please
contact your Account Manager or Helpline on 1800 999 906.
|
